3 Jobs für It in Schwandorf
Senior Help Desk Specialist
Hohenfels, Bayern
SOS International LLC
Vor 8 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Overview **CONTINGENT UPON CONTRACT AWARD** SOSi is seeking a highly qualified Senior Help Desk Specialist to support US Army requirements in the Europe & Africa Area of Responsibility (AOR). Essential Job Duties Manage and oversee performance of subordinate personnel performing this task. Ensure personnel are trained to provide Tier 1 and 2 enterprise IT help desk services including, but not limited to, incident management and problem resolution, in accordance with the Army IT Portfolio (AITP). Ensure help desk personnel are appropriately trained to deliver end user and common device support for enterprise IT help desk services that includes coordinating with the Army Enterprise Service Desk (AESD). Ensure subordinates support ticket creation if the end user is unable to perform this function. Ensure help desk services are prioritized for Very Important Persons (VIPs) and maintain a VIP Tracker. The contractor shall provide telephonic support when VIPs are traveling. Minimum Requirements Bachelor's degree with a minimum of 8 years' experience, or an Associate's degree with a minimum of 10 years' experience, or a high school diploma with a minimum of 12 years' experience An active Secret security clearance with an SSBI. DOD Cyber Work Force (DCWF) 411 Certs: CND or GFACT or GSEC or Security+ or equivalent. Plan, direct, or coordinate activities related to program and project management support. Analyze business needs and translate them into actionable requirements for IT projects. Support the development and maintenance of program management documentation, such as the Program Management Plan (PMP) and Work Breakdown Structure (WBS). Facilitate communication between technical teams and stakeholders. Contributes to the development and implementation of the TO management portal. Analyze project progress, financial data, and risks to provide insights and recommendations. Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks. Experience producing metrics and reports using Microsoft Office tools. Demonstrated history of discretion, independent judgment, and self-direction. Work Environment Normal office conditions with potential to perform duties in deployed locations. Core hours of operation are Monday through Friday, 0600 - 1700 May be requested to work evenings and weekends to meet program and contract needs. It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
Leider ist dieser Job in Ihrer Region nicht verfügbar
0
Junior Help Desk Specialist
Hohenfels, Bayern
SOS International LLC
Vor 9 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Overview **Position contingent upon contract award** SOSi is seeking a highly qualified Junior Help Desk Specialist to support US Army requirements in the Europe & Africa Area of Responsibility (AOR). Essential Job Duties Provide Tier 1 and 2 enterprise IT help desk services including, but not limited to, incident management and problem resolution, in accordance with the Army IT Portfolio (AITP). Deliver end user and common device support for enterprise IT help desk services that include coordinating with the Army Enterprise Service Desk (AESD). Support ticket creation if the end user is unable to perform this function. Ensure help desk services are prioritized for Very Important Persons (VIPs) and maintain a VIP Tracker. Provide telephonic support when VIPs are traveling. Minimum Requirements Bachelor's degree or AA with 2+ years of experience, or high school with 4 years of relevant experience. An active in scope Secret security clearance. DOD Cyber Work Force (DCWF) 411 Certs: Security+ Network+ or A+ or equivalent. Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks. Ability to effectively communicate with internal and external stakeholders. Ability to follow processes, procedures, and direction to support client needs. Work Environment Normal office conditions with potential to perform duties in deployed locations. Core hours of operation are Monday through Friday, 0600 - 1700 May be requested to work evenings and weekends to meet program and contract needs. It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
Leider ist dieser Job in Ihrer Region nicht verfügbar
1
Journeyman Help Desk Network Specialist
Hohenfels, Bayern
SOS International LLC
Vor 8 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Overview **CONTINGENT UPON CONTRACT AWARD** SOSi is seeking a highly qualified Journeyman Help Desk Network Specialist to support our government customer requirements in the Europe & Africa Area of Responsibility (AOR). Essential Job Duties Provide Tier 1 and 2 enterprise IT help desk services including, but not limited to, incident management and problem resolution, in accordance with the Army IT Portfolio (AITP). Deliver end user and common device support for enterprise IT help desk services that include coordinating with the Army Enterprise Service Desk (AESD). Support ticket creation if the end user is unable to perform this function. Ensure help desk services are prioritized for Very Important Persons (VIPs) and maintain a VIP Tracker. Provide telephonic support when VIPs are traveling. Oversee performance of junior personnel performing this task. Minimum Requirements Bachelor's degree with 3+ years of experience or AA with 5+ years of experience, or high school with 6+ years of relevant experience. Active in scope Secret security clearance. Certification meeting DCWF 411 requirements: Security+ or Network+ or A+. Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks. Demonstrated ability to effectively communicate with internal and external stakeholders. Proven support experience, assisting contractor management with various tasks and projects. Demonstrated history of discretion, independent judgment, and self-direction. Work Environment Normal office conditions with potential to perform duties in deployed locations. Core hours of operation are Monday through Friday, 0600 - 1700. May be requested to work evenings and weekends to meet program and contract needs. It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
Leider ist dieser Job in Ihrer Region nicht verfügbar
Seien Sie der Erste, der es erfährt
Über das Neueste It Jobs In Schwandorf !
2