391 Jobs für It Services in Deutschland
Account Manager (IT Services)
Vor 4 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Are you ready to join a cutting-edge Digital Solution Company and help to shape the future of business IT solutions?
Our client is a leading global provider of IT solutions and services, known for their customer-centric approach to digital transformation. With a rich history dating back to 1996, they have continually evolved to meet the changing needs of their customers. Their services encompass consulting, technology, and outsourcing, delivering innovative solutions to complex challenges. They have also been honored multiple times as a top employer, including being named a Great Place To Work from 2015 to 2025.
Responsibilities:
- Client Relationship Management: Own and nurture long-term client relationships.
- Serve as the primary point of contact for all account-related matters.
- Regular cadences with client: Organise and spearhead weekly, fortnightly or monthly relationship meetings and QBR’s
- Sales Growth: Drive upsell and cross-sell opportunities. Identify new business within existing accounts and contribute to revenue growth targets with ability to achieve and exceed agreed revenue targets.
- Strategic Planning: Understand client business strategies and proactively propose IT solutions to address pain points and objectives.
- Project Coordination: Work closely with delivery, pre-sales, and regional teams to ensure seamless execution of projects.
- Contract Management: Oversee renewals, negotiations, SLAs, and compliance.
- Forecasting & Reporting: Maintain accurate records in CRM and provide regular reports on account status and growth.
- Market Intelligence: Stay informed about industry trends, emerging technologies, and competitor offerings
Requirements:
- 6+ years of experience in account management or client-facing roles within IT, SaaS, or technology services
- Bachelor's degree in Business, IT, or related field (Master's a plus)
- Proven track record of managing large enterprise accounts in Europe
- Demonstrated sales experience with a focus on identifying opportunities, closing deals, and driving revenue growth
- Strong knowledge of IT services such as cloud, infrastructure, software development, or managed services
- Ability to thrive in a fast-moving environment by turning challenges into streamlined, efficient processes
- Excellent communication, negotiation, and presentation skills
- Fluent in English; additional European languages like German will be plus
- Willingness to travel within Europe
- Prior experience working in a multicultural, cross-border team
You will love to join this company for:
- Employment contract
- Private medical insurance
- Hybrid schedule
- Business travel to various European destinations
- Agile work environment
- Support in learning and development further while also providing multi-year career opportunities
Account Manager - Software & IT-Services
Vor 6 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Das erwartet dich
Unser Vertriebsteam wächst weiter – werde jetzt ein Teil des #teamaexus: Wir suchen engagierte Account Manager (m/w/d) mit Leidenschaft für aktiven B2B-Vertrieb und Digitalisierung.
Was unseren Vertrieb von anderen unterscheidet, ist unser Team und das Wir-Gefühl. Überzeug dich selbst:
Wir haben eine ungedeckelte Provision und sind keine Einzelkämpfer: Gewinnt ihr gemeinsam ein Projekt, entscheidet ihr, wie die Provision aufgeteilt wird.
Wir wollen gemeinsam voneinander lernen und besser werden, z.B. durch interne „Sales Enablement“-Formate.
Gemeinsam wachsen wir organisch um 10-15 % pro Jahr in verschiedenen Geschäftsbereichen: Von der Collaboration mit Lösungen rund um Modern Workplace über die Business Solutions mit Projekten für ERP-, CRM- und HR-Systeme, den Bereich Enterprise Content Management oder unsere IT-Infrastruktur & Services.
Weißt du schon, welcher Bereich dich anspricht oder bist du noch offen? Wir suchen übergreifend Verstärkung und finden es im gemeinsamen Gespräch heraus!
Wir suchen dich ab sofort an einem unserer Standorte in Ahaus, Gronau, Münster, Osnabrück, Paderborn oder Köln oder remote im Homeoffice.
AufgabenDas macht diesen Job aus:
- Neukundenakquise: Du überzeugst neue Kunden von unserem Leistungsportfolio – durch Präsentationen, Workshops und Angebotstermine vor Ort und remote.
- Bestandskundenbetreuung: Du entwickelst langfristige Beziehungen, berätst auf Augenhöhe und erkennst Cross- und Upselling-Möglichkeiten.
- #teamamexus: Du arbeitest eng mit unseren Consultants und Projektteams zusammen und sorgst so für eine nahtlose Übergabe.
- Marktbeobachtung: Du verfolgst aktuelle Entwicklungen, erkennst Trends und leitest daraus neue Vertriebschancen ab.
Das bringst du mit:
- Erste oder mehrjährige Erfahrung im Vertrieb – idealerweise im IT- oder Software-Umfeld, aber kein Muss.
- Freude am direkten Kundenkontakt, an Kommunikation und am aktiven Verkauf.
- Strukturierte, selbstständige Arbeitsweise und ein gutes Gespür für Kundenbedürfnisse.
- Verhandlungssichere Deutschkenntnisse in Wort und Schrift (mind. C1-Niveau).
- Teamspirit, Begeisterung für den Fachvertrieb und ein unternehmerisches Mindset.
- hybrides Office
- flexible Arbeitszeiten
- Teamevents: Techparty, Gesundheitswoche, Sommerfest, Mudmasters etc.
- eGym Wellpass
- BusinessBike
- Corporate Benefits
- betriebliche Altersvorsorge
So sieht deine Bewerbungsreise aus
- Einreichen deiner Unterlagen - digital über das Bewerbungsformular
- Screening & erste Rückmeldung innerhalb von 14 Tagen
- virtuelles Kennenlernen via Teams
- persönliches Kennenlernen in der Niederlassung in deiner Nähe
- Pre- & Onboarding - von Vertragsunterzeichnung bis zum individuellen Einarbeitungsplan
Expert IT Services (m/w/d)
Heute
Job angesehen
Arbeitsbeschreibung
Ressourcenkoordinator - IT-Services (m/w/d)
Heute
Job angesehen
Arbeitsbeschreibung
Für die Abteilung Service suchen wir ab sofort tatkräftige Unterstützung:
Auftrags- und Ressourcenkoordinator*in
(Entgeltgruppe 11 EntTV ITDZ Berlin / TV-L Berlin / 3. ÄTV ITDZ Berlin)
- Steuerung und Überwachung der Leistungserbringung von IT-Services li>Überwachung, Steuerung und Koordination von externen Dienstleistern zur Erbringung von ausgelagerten IT-Services li>Durchführung der Herstellkostenkalkulation, Bewertung der Wirtschaftlichkeit von IT-Services li>Management von Budgets, Sachmitteln und von internen und externen Personalressourcen in Abstimmung mit der Ownerin bzw. dem Owner des IT-Services
- Du besitzt eine außergewöhnliche Kommunikationsstärke und hast tiefergehende Erfahrungen in betriebswirtschaftlichen Prozessen l >Du besitzt eine hohe Auffassungsgabe und hast viele Innovationen im Kopf, die das Team weiterbringen werden
- Entscheidungsstärke und eine hohe Team- und Organisationsfähigkeit zeichnen dich aus
- Sehr gute Kenntnisse in SAP und MS Excel
- Kenntnisse zu (öffentlichen) Ausschreibungen li>Kenntnisse und Erfahrungen im Projekt- und Prozessmanagement
- Kenntnisse und Erfahrungen in der Ressourcenplanung, -steuerung und -koordinierung
- Deutschkenntnisse auf dem Sprachniveau C1 (GER)
- Bereitschaft, eine Sicherheitsüberprüfung (SÜ2) nach § 11 des Berliner Sicherheitsüberprüfungsgesetzes (BSÜG) durchzuführen
- Du b sitzt eine außergewöhnliche Kommunikationsstärke und hast tiefergehende Erfahrungen in betriebswirtschaftlichen Prozessen l >Du besitzt eine hohe Auffassungsgabe und hast viele Innovationen im Kopf, die das Team weiterbringen werden
- Entscheidungsstärke und eine hohe Team- und Organisationsfähigkeit zeichnen dich aus
Digitalisierung geht nur gemeinsam. Wir legen Wert auf eine lebendige agile Teamarbeit und eine zugewandte Führungskultur und führen Teamevents durch. Du bekommst zur Einarbeitung eine Mentorin/einen Mentor aus dem agilen Team an Deine Seite.
br> Zukunftssicherheit
Eine sichere Beschäftigung in vielseitiger und verantwortungsvoller Position mit spannenden und abwechslungsreichen Aufgaben.
Work-Life-Balance
30 Tage Erholungsurlaub, freie Tage am 24.12. und 31.12., flexible Arbeitszeitgestaltung, Ausgleich von Mehrarbeit möglich, individuelle Teilzeitmodelle, Möglichkeit zur mobilen Arbeit sowie betriebliche Kinderbetreuung.
br> Entwicklungsperspektiven
Ein vielfältiges Fortbildungsangebot zur umfassenden Einarbeitung und Weiterentwicklung Deiner Kompetenzen und Fähigkeiten.
br> Gesundheitsmanagement
Wir bleiben in Bewegung durch ein betriebliches Gesundheitsmanagement mit Betriebssportgruppen, Sportevents, mobilen Massagen, Sozial- und Mitarbeitendenberatung, und Gesundheitskursen.
Benefits
Vergütung nach 3. ÄTV ITDZ Berlin und zusätzliche Leistungen nach dem Tarifvertrag der Länder (TV-L), wie Jahressonderzahlung, Zusatzversorgung der VBL, vermögenswirksame Leistungen, Zuschuss zum BVG-Firmenticket oder Dienstfahrrad, überdachter Fahrradstellplatz und die Möglichkeit, einen Parkplatz anzumieten sowie Empfehlungsprämie zur Gewinnung neuer Mitarbeitender.
Fachinformatiker - IT-Services (m/w/d)
Heute
Job angesehen
Arbeitsbeschreibung
Creating the future together: Das ist der Leitgedanke der pro-beam Gruppe. Wir sind eines der weltweit führenden Unternehmen im Bereich der Elektronenstrahltechnologie und bewegen uns - vom Schweißen bis zur Additiven Fertigung - in einem komplexen technologischen Umfeld. Mit unseren Produkten und Dienstleistungen gestalten wir aktiv die Zukunft, ermöglichen sichere Flüge in den Weltraum, statten Millionen von Autos aus und sind Teil von spektakulären Großforschungsprojekten.
Wir wachsen.
IT-System Engineer (m/w/d)Gilching (bei München) | unbefristet
- Verantwortung für den Betrieb von verschiedenen zentralen IT-Services li>Leitung von Projekten zur Optimierung der gruppenweiten IT-Infrastruktur
- 1st- & 2nd-Level-Support und Administration
- Installation und Managen der Inhouse-Geräte wie Notebooks, PCs, Telefonie li>Betrieb und Wartung von Server, Storage und Backup
- Betreuung des Office-Netzwerks am Standort
- Deployment und Administration fachbezogener Software
- Abgeschlossenes Studium oder Ausbildung zum Fachinformatiker für Systemintegration li>Mehrjährige Erfahrungen im IT-Inhouse-Betrieb li>Erfahrung als Projektleiter, Prozess- oder Service-Manager
- Kenntnisse gängiger IT-Konzepte und Prozesse und deren erfolgreicher Umsetzung li>Erfahrungen im Bereich Microsoft 365 Cloud Produkte, Intune, Azure und Power Apps
- Erfahrungen mit VMware, Server- und Storage-Lösungen, Backup, Monitoring li>Erfahrung mit Netzwerksicherheit und Security-Lösungen erwünscht
- Sehr gute Deutschkenntnisse < i>Freundliches und kundenorientiertes Auftreten
- Reisebereitschaft zu unserem Standort in Stollberg (Erzgebirge)
- Gleitende Arbeitszeiten
- 30 Tage Urlaub
- Urlaubs- und Weihnachtsgeld / Bonus
- Mobiles Arbeiten
- Vollständige Arbeitszeiterfassung und Freizeitausgleich li>Zuschuss zum Mittagessen
- Obst- und Gemüsekorb li>Persönliche Weiterbildungsmöglichkeiten
- Betriebliche Altersvorsorge < i>Attraktives Mitarbeiterrabattprogramm
- Firmeneigene Parkplätze / Tiefgarage
IT (Services) Specialist (m/w/d)
Vor 4 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
MGRP ist eine Top-Managementberatungsboutique für IT-Strategie und Sourcing.
Wir bieten eine offene Unternehmenskultur mit flachen Hierarchien, herausfordernde Projekte in verschiedenen Branchen, flexible Zeiteinteilung (verteilt auf 4,5-Tage-Woche), mobiles Arbeiten und die Möglichkeit, sich regelmäßig weiterzubilden.
Aufgaben- Als zentrale Ansprechperson treibst du den Wandel unserer eigenen, internen IT-Infrastruktur bei MGRP durch Optimierung, Planung und Umsetzung bestehender und neuer Prozesse im Beratungsumfeld voran
- Du baust ein effizientes Vendor/ProviderManagement auf und überblickst dabei sowohl die regulatorischen Anforderungen als auch das Governance, Risk und Compliance-Management
- Durch Hands-on-Performance-Management (inkl. der Kennzahlen SLAs, OLAs, KPIs), weißt du stets, was wann und Wo funktioniert und kannst durch aktive Steuerung der Vertraglich vereinbarten Provider Services vor-und nachsteuern
- Engagiert befasst du dich mit neuen IT-Trends (KI,Office365) undbindest diese in unsere interne Themenentwicklung ein
- Du unterstützt die Anwender in allen IT-Fragen (in Kooperation mit externen Dienstleistern) und kümmerst dich um die Beschaffung von Hard- und Software sowie Sicherstellung der Dokumentationen
- Zudem gehören Administration, Wartung und Anwendung von Microsoft 365 sowie Sicherstellung von DSGVO-Vorgaben und Informationssicherheitsanforderungen zu deinem Aufgabenbereich
- Du hast Lust auf interne IT bei MGRP und wohnst nicht weit weg von unserem Office in Crailsheim?
- Du hast eine abgeschlossene IT-Ausbildung oder vergleichbare Qualifikation (idealerweise Kenntnisse bzw. den Wunsch zur Weiterentwicklung zum Datenschutz- /Informationssicherheitsbeauftragten)
- Du verfügst über Erfahrung in Gestaltung und Optimierung von IT-Prozessen und sehr gute Kenntnisse in der Administration, Wartung und Anwendung von Microsoft 365
- Profunde Kenntnisse in Betriebssystemen (Server & Client, Hardware, Software, Netzwerke, mobile Endgeräte) und im Bereich Collaboration zeichnen dich aus
- Lust auf Innovation und ein hohes Maß an IT-Affinität, Einsatzbereitschaft, sowie Koordinations- und Organisationsfähigkeit bringst du mit
- Du bist vertrauenswürdig, belastbar, kooperationsfähig sowie lern- und weiterbildungsbereit
- Deine Arbeitsweise ist geprägt durch eigenverantwortliches Handeln, Genauigkeit, Termintreue sowie eine strukturierte und analytische Vorgehensweise mit einer ausgeprägten Serviceorientierung
- Du verfügst über fließende Deutschkenntnisse in Wort und Schrift
- Offene Unternehmenskultur, flache Hierarchien und Zusammenarbeit auf Augenhöhe
- Mobiles Arbeiten – zeitweise auch aus dem EU-Ausland sowie Sabbatical-Möglichkeiten
- Flexible Zeiteinteilung und eine 4,5 Tage-Woche für die perfekte Work-Life-Balance
- Beste (Homeoffice) Ausstattung
- Permanente Aus- und Weiterbildung sowie 360‘ Feedback-Kultur
- MentorInnen-Programm für einen perfekten Start und Unterstützung bei der persönlichen Entwicklung
- Regelmäßige Workshops, After Works und Firmenevents mit allen KollegInnen
SEO Specialist (Remote) Safnah IT Services
Vor 5 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
About Safnah IT Services
Safnah IT Services is a trusted provider of innovative IT and digital solutions, helping businesses across industries enhance their online presence and achieve measurable growth. We work with a diverse range of clients worldwide, delivering tailored strategies that drive results.
We are currently seeking a talented and motivated SEO Specialist with strong expertise in link building to join our remote team. If you have a passion for digital marketing, enjoy working with multiple clients, and thrive in a results-oriented environment, we’d love to hear from you.
TasksKey Responsibilities
- Develop, implement, and manage effective SEO strategies across multiple client projects.
- Conduct comprehensive keyword research to identify growth opportunities.
- Plan, execute, and monitor link building campaigns to increase domain authority and search rankings.
- Perform on-page and off-page optimization, including technical SEO audits.
- Monitor website performance using tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or Moz.
- Analyze competitor backlinks and develop strategies to close content and authority gaps.
- Collaborate with content writers and marketing teams to ensure SEO best practices are applied across content and campaigns.
- Prepare and deliver SEO performance reports with actionable insights.
- Stay up to date with the latest SEO trends, search engine updates, and industry best practices.
Required Skills & Qualifications
- Proven experience as an SEO Specialist or similar role, preferably in an agency environment.
- Strong expertise in link building strategies (guest posting, outreach, broken link building, niche edits, etc.).
- Solid understanding of SEO tools (Ahrefs, SEMrush, Moz, Screaming Frog, Google Analytics, etc.).
- Knowledge of HTML, CSS, and basic website management (WordPress or similar CMS) is a plus.
- Excellent analytical, problem-solving, and organizational skills.
- Ability to manage multiple client projects and deliver results under deadlines.
- Strong written and verbal communication skills in English , Arabic is Plus
What We Offer
- Fully remote position with flexible working hours.
- Opportunity to work on diverse projects with international clients.
- Collaborative, supportive, and innovative work culture.
- Professional growth and learning opportunities.
- Competitive compensation package based on experience.
closing date is 02/09/2025
Seien Sie der Erste, der es erfährt
Über das Neueste It services Jobs In Deutschland !
ICT Supporter - * Super IT-Services Company! *
Vor 7 Tagen gepostet
Job angesehen
Arbeitsbeschreibung
Stone Sourcing is delighted be hiring an ICT Supporter on behalf of a very well-known IT-Services company.
Home office- 40% | Location- Zürich, Basel, Olten, Zug | Salary- CHF 70-85k |
Our client hiring multiple positions, and is looking to hire immediately.
Tasks- 1st and 2nd level support using the followign technologies (Microsoft Windows / Microsoft 365 / VDI systems (VMware Horizon, Citrix) / Sophos Firewall)
- Accepting and coordinating support requests from various customers
- Carrying out maintenance
- Collaborating on IT projects
- Expertise in Windows and Virtualisation environments
- Experience in IT-support is preferred
- Very good knowledge of German and English
- Swisscom phone subscription
- 5 weeks vacation + opportunity to purchase holiday
- Training opportunities (2 training courses per year)
Our client is ready to hire immediately.
Apply today to discuss this position with Alistair Halpenny, Senior Account Manager at Stone Sourcing.
ITS Audiovisual Support Engineer I, IT Services
Heute
Job angesehen
Arbeitsbeschreibung
Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Audiovisual Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. Our Audiovisual Support Engineers deliver exceptional support and play a pivotal role in maintaining the seamless functionality of Amazon's audiovisual and video conferencing infrastructure. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure the infrastructure of our systems works seamlessly so we can build the technology that businesses worldwide rely on. As an ITS Audiovisual Support Engineer, you'll be the go-to knowledge expert for Amazon's global corporate employees, providing seamless end-to-end in-person services and frictionless on-site technical support. You'll be responsible for the total quality management of our audiovisual and video conferencing systems deployed across our offices, conference rooms, and event spaces, ensuring uninterrupted productivity. Amazon’s Audiovisual Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient. As a committed Audiovisual Support Engineer, you'll promptly respond to real-time troubleshooting and equipment failure requests, delivering an exceptional IT experience. Equipped with an advanced, comprehensive understanding of audiovisual standards, systems, and equipment deployed throughout Amazon, you'll quickly adapt to new processes and effectively communicate solutions to both technical and non-technical employees. Leveraging your comprehensive knowledge of AV standards and technical expertise, you will address complex challenges rapidly implementing effective workarounds to unblock events and ensure continuity. Our Audiovisual Support Engineers have an advanced understanding of audiovisual standards, systems, and equipment deployed throughout Amazon. As trusted partners, our Audiovisual Support Engineers work collaboratively with on-premise IT teams and other stakeholders to manage projects efficiently, serving as mentors and the main point of escalation within the team troubleshooting and resolving issues, providing solutions that maintain Amazon's operational excellence. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. As a trusted advisor and problem-solver, you'll take initiative to diagnose, troubleshoot, and resolve a wide variety of hardware and software issues by implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs. Key job responsibilities
Provide comprehensive technical support for the audiovisual equipment and systems throughout Amazon's corporate offices, including diagnosing and resolving issues with displays, projectors, audio, and video conferencing systems
Deliver high quality on-site support during meetings and events to ensure smooth operation, promptly troubleshooting any issues in real-time, and responding swiftly to equipment failures by implementing temporary solutions and minimizing downtime
Perform routine maintenance on equipment, including cleaning, replacing consumable components and firmware updates
Effectively manage and oversee IT asset inventories tracking usage, conducting audits, and ordering replacements as needed
Coordinate with vendors and service providers regarding maintenance contracts, equipment repairs and replacements
Maintain accurate documentation of AV equipment configurations, troubleshooting procedures, and support tickets, improving our overall global services
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide. Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional. If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Audiovisual Support Engineer at Amazon! GRUNDQUALIFIKATIONEN High school diploma or equivalent
Excellent customer facing skills
2+ years of corporate experience in the audiovisual sector with a proven record of effectively maintaining, installing and troubleshooting systems in a multi-user high availability environment
Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Travel between buildings in the local or regional area as required
Occasional after-hours work may be required based on the needs of the business
Proficient in English
Able to lift or carry equipment up to 40 lbs and use hand tools as needed
Ability to work at height (<= 8 Feet) BEVORZUGTE QUALIFIKATIONEN Bachelor’s degree in Computer Science or IT related field Crestron DMC-T or DMC-E Certification
SynAudCon Training
CompTia A+ and CompTIA Network+
Safety Management Training
Additional Certifications or formal training by AV manufacturers (e.g. Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.)
Basic German language skills are beneficial Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
ITS Audiovisual Support Engineer I, IT Services
Heute
Job angesehen
Arbeitsbeschreibung
Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Audiovisual Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. Our Audiovisual Support Engineers deliver exceptional support and play a pivotal role in maintaining the seamless functionality of Amazon's audiovisual and video conferencing infrastructure. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure the infrastructure of our systems works seamlessly so we can build the technology that businesses worldwide rely on.
Nachfolgend finden Sie eine vollständige Aufschlüsselung aller Anforderungen an potenzielle Bewerber sowie eine Anleitung zur Bewerbung Viel Glück.
As an ITS Audiovisual Support Engineer, you'll be the go-to knowledge expert for Amazon's global corporate employees, providing seamless end-to-end in-person services and frictionless on-site technical support. You'll be responsible for the total quality management of our audiovisual and video conferencing systems deployed across our offices, conference rooms, and event spaces, ensuring uninterrupted productivity. Amazon’s Audiovisual Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
As a committed Audiovisual Support Engineer, you'll promptly respond to real-time troubleshooting and equipment failure requests, delivering an exceptional IT experience. Equipped with an advanced, comprehensive understanding of audiovisual standards, systems, and equipment deployed throughout Amazon, you'll quickly adapt to new processes and effectively communicate solutions to both technical and non-technical employees. Leveraging your comprehensive knowledge of AV standards and technical expertise, you will address complex challenges rapidly implementing effective workarounds to unblock events and ensure continuity. Our Audiovisual Support Engineers have an advanced understanding of audiovisual standards, systems, and equipment deployed throughout Amazon. As trusted partners, our Audiovisual Support Engineers work collaboratively with on-premise IT teams and other stakeholders to manage projects efficiently, serving as mentors and the main point of escalation within the team troubleshooting and resolving issues, providing solutions that maintain Amazon's operational excellence.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. As a trusted advisor and problem-solver, you'll take initiative to diagnose, troubleshoot, and resolve a wide variety of hardware and software issues by implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
Provide comprehensive technical support for the audiovisual equipment and systems throughout Amazon's corporate offices, including diagnosing and resolving issues with displays, projectors, audio, and video conferencing systems
Deliver high quality on-site support during meetings and events to ensure smooth operation, promptly troubleshooting any issues in real-time, and responding swiftly to equipment failures by implementing temporary solutions and minimizing downtime
Perform routine maintenance on equipment, including cleaning, replacing consumable components and firmware updates
Effectively manage and oversee IT asset inventories tracking usage, conducting audits, and ordering replacements as needed
Coordinate with vendors and service providers regarding maintenance contracts, equipment repairs and replacements
Maintain accurate documentation of AV equipment configurations, troubleshooting procedures, and support tickets, improving our overall global services
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Audiovisual Support Engineer at Amazon!GRUNDQUALIFIKATIONENHigh school diploma or equivalent
Excellent customer facing skills
2+ years of corporate experience in the audiovisual sector with a proven record of effectively maintaining, installing and troubleshooting systems in a multi-user high availability environment
Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow
Travel between buildings in the local or regional area as required
Occasional after-hours work may be required based on the needs of the business
Proficient in English
Able to lift or carry equipment up to 40 lbs and use hand tools as needed
Ability to work at height (