10.336 Jobs für Mitarbeiter It in Deutschland

Who are you?

You are a highly motivated and skilled IT Support who wants to join our team. In this role, you will be responsible for designing, implementing, and maintaining integrated systems that meet our clients' needs. You will work closely with various departments to ensure seamless integration of hardware, software, and network systems.

Who are we?

MAF is a leading company in digital advertising, designing innovative solutions to address the needs of advertisers and publishers in the Performance App Marketing industry. We have been awarded 6th and 3rd globally on the Appsflyer Performance Index, and TOP10 (Italy) and TOP100 (Europe) for best growing startups by the Financial Times.

What will you do?

• Design and Implementation: Develop and implement system integration solutions that meet client requirements and industry standards.
• Data Integration : Design and maintain efficient data pipelines to ensure seamless data flow between systems, supporting real-time and batch data integration needs.
• Testing and Troubleshooting: Conduct tests to ensure system functionality and troubleshoot any issues that arise.
• Collaboration: Work with cross-functional teams, including software developers, network engineers, and IT support staff, to integrate different systems.
• Documentation: Create and maintain detailed documentation of system configurations, processes, and changes.
• Customer Support: Provide technical support to clients, including on-site assistance and remote troubleshooting.
• Project Management: Manage integration projects from conception to completion, ensuring timelines and budgets are met.
• Continuous Improvement: Stay updated with the latest industry trends and technologies to continually improve integration processes.

What will you need?

• Proven experience as a System Integrator, IT Support or in a similar role, with a strong understanding of system integration principles.
• Proficiency in various programming languages (e.g., C#,Typescript), knowledge of network protocols, and experience with different operating systems (e.g., Windows, Linux).
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
• Excellent verbal and written communication skills in both Italian and English, with the ability to explain complex technical concepts in a clear and understandable manner.
• Ability to manage multiple projects simultaneously, with strong organizational and time management skills.

We offer a permanent contract. Salary will depend on actual experience and skills (ranging from 35k-40k RAL per year)

What does it mean working at MAF?

• A dynamic and collaborative work environment.
• Opportunities for professional growth and skill development.
• You will work with a team of international professionals in one of the best digital marketing scale-up companies.
• You can improve your personal skills: we provide a budget for training courses or events, giving you the opportunity to choose your professional and personal growth within our team!
• We celebrate our company with team-building days – brainstorming and relaxation!
• You will have free meals, snacks, fruit, and drinks.

Description
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You'll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Provide on-call support for high severity incidents and act as an escalation point of contact for team
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!
Basic Qualifications
- Experience in professional, non-internship software development, or experience in development in the last 3 years
Preferred Qualifications
- Bachelor's degree or equivalent, or experience with compensation planning, negotiation, and implementation
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You'll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Provide on-call support for high severity incidents and act as an escalation point of contact for team
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!
Basic Qualifications
- Experience in professional, non-internship software development, or experience in development in the last 3 years
Preferred Qualifications
- Experience working within a global company, with multi-country responsibilities
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Unser Klient, ein mittelständisches Unternehmen im IT-Dienstleistungssektor, sucht einen qualifizierten IT Support Spezialisten zur Verstärkung seines Helpdesk-Teams in Wuppertal, North Rhine-Westphalia, DE . Sie sind die erste Anlaufstelle für unsere internen Mitarbeiter bei technischen Fragen und Problemen. Ihre Hauptaufgabe ist die Gewährleistung eines reibungslosen und effizienten IT-Betriebs durch schnelle und kompetente Unterstützung. Dies umfasst die Annahme, Bearbeitung und Lösung von Anfragen, die per Telefon, E-Mail oder Ticketsystem eingehen. Sie sind verantwortlich für die Installation, Konfiguration und Wartung von Hard- und Software sowie für die Behebung von Störungen an Endgeräten, Netzwerkkomponenten und gängigen Applikationen. Die Dokumentation von Lösungsfällen, die Erstellung von Anwenderhandbüchern und die proaktive Schulung von Anwendern zur Vermeidung wiederkehrender Probleme gehören ebenfalls zu Ihrem Aufgabengebiet. Sie arbeiten eng mit anderen IT-Abteilungen wie der Systemadministration und der Anwendungsentwicklung zusammen, um komplexe Probleme zu lösen und die IT-Infrastruktur kontinuierlich zu verbessern. Wir suchen jemanden mit ausgeprägten Kommunikationsfähigkeiten, Geduld und der Fähigkeit, technische Sachverhalte auch für nicht-technische Anwender verständlich zu erklären. Ein kundenorientiertes Auftreten und die Bereitschaft, Verantwortung zu übernehmen, sind unerlässlich. Die Position bietet ein hybrides Arbeitsmodell, das Flexibilität mit der Möglichkeit zur persönlichen Zusammenarbeit im Büro vereint.

Ihre Aufgaben:

• First- und Second-Level-Support für Hard- und Softwareprobleme.
• Entgegennahme, Priorisierung und Lösung von IT-Anfragen über verschiedene Kanäle (Telefon, E-Mail, Ticketsystem).
• Installation, Konfiguration und Wartung von Arbeitsplatzrechnern, Peripheriegeräten und mobilen Geräten.
• Fehlerdiagnose und -behebung bei Betriebssystemen (Windows, macOS), Standardanwendungen und Office-Produkten.
• Unterstützung bei Netzwerkproblemen (LAN, WLAN).
• Verwaltung von Benutzerkonten und Berechtigungen (Active Directory).
• Erstellung und Pflege von technischen Dokumentationen und Anleitungen.
• Schulung von Endanwendern in Bezug auf IT-Systeme und -Anwendungen.
• Mitwirkung an IT-Projekten zur Verbesserung der Infrastruktur.
• Sicherstellung der Einhaltung von IT-Sicherheitsrichtlinien.

Ihr Profil:

• Abgeschlossene Ausbildung im IT-Bereich (z.B. Fachinformatiker/in) oder vergleichbare praktische Erfahrung.
• Erste bis mehrjährige Berufserfahrung im IT-Helpdesk oder Application Support.
• Gute Kenntnisse in der Administration von Windows-Betriebssystemen und gängigen Office-Anwendungen.
• Kenntnisse in der Netzwerktechnik (TCP/IP, DNS, DHCP) sind von Vorteil.
• Erfahrung mit Ticketsystemen und Remote-Support-Tools.
• Ausgeprägte analytische Fähigkeiten und eine systematische Vorgehensweise bei der Problemlösung.
• Hohe Serviceorientierung, Kommunikationsstärke und Geduld im Umgang mit Anwendern.
• Teamfähigkeit und die Bereitschaft zur Weiterbildung.
• Gute Deutschkenntnisse in Wort und Schrift.

Für unseren Kunden am Standort München , Bayern, suchen wir einen engagierten IT Support Specialist (m/w/d). Sie werden Teil eines leistungsstarken Teams und tragen maßgeblich zur reibungslosen Funktion der IT-Infrastruktur bei.

Ihre Hauptaufgaben:

• Technischer Support für Anwender im First und Second Level.
• Installation, Konfiguration und Wartung von Hard- und Software (Windows, macOS, Office 365).
• Fehleranalyse und -behebung bei Hard- und Softwareproblemen, inklusive Störungsmanagement und Ticketerfassung.
• Verwaltung von Benutzerkonten und Berechtigungen im Active Directory.
• Unterstützung bei der Verwaltung von Netzwerken (LAN, WLAN, VPN).
• Dokumentation von IT-Prozessen, Anleitungen und Lösungen.
• Mitarbeit bei der Beschaffung und Verwaltung von IT-Assets.
• Durchführung von Schulungen für Endanwender.
• Sicherstellung der Einhaltung von IT-Sicherheitsrichtlinien.
• Proaktive Überwachung von Systemen und Netzwerken zur Vermeidung von Ausfällen.
• Zusammenarbeit mit externen IT-Dienstleistern und Lieferanten.
• Teilnahme an IT-Projekten zur Weiterentwicklung der Infrastruktur.
• Bereitschaft zur Rufbereitschaft im Wechsel.

Ihr Profil:

• Abgeschlossene Ausbildung im IT-Bereich (z.B. Fachinformatiker/in) oder vergleichbare Qualifikation.
• Erste Berufserfahrung im IT-Support oder Helpdesk-Umfeld.
• Gute Kenntnisse in den gängigen Betriebssystemen (Windows, macOS) und Anwendungen (MS Office 365).
• Grundlegendes Verständnis von Netzwerken (TCP/IP, DNS, DHCP).
• Erfahrung im Umgang mit Ticketsystemen (z.B. Jira, ServiceNow).
• Sehr gute Deutschkenntnisse und gute Englischkenntnisse in Wort und Schrift.
• Analytisches Denkvermögen und eine strukturierte Arbeitsweise.
• Hohe Kunden- und Serviceorientierung.
• Teamfähigkeit und Bereitschaft zur Weiterbildung.
• Problemlösungskompetenz und eine proaktive Herangehensweise.
• Führerschein Klasse B ist von Vorteil, aber nicht zwingend erforderlich.

Wir bieten Ihnen eine spannende und abwechslungsreiche Tätigkeit in einem technologisch fortschrittlichen Umfeld. Werden Sie Teil unseres Erfolgs!

Unser Kunde, ein international agierendes Unternehmen im Dienstleistungssektor, sucht einen erfahrenen IT-Support Spezialisten zur Verstärkung seines Helpdesk-Teams am Standort **Wuppertal, Nordrhein-Westfalen**. In dieser Rolle sind Sie die erste Anlaufstelle für interne Mitarbeiter bei technischen Problemen und sorgen für einen reibungslosen IT-Betrieb. Sie sind verantwortlich für die schnelle und effiziente Lösung von Anfragen rund um Hard- und Software.
Ihre Aufgaben:

• Erster Ansprechpartner für Anwender bei technischen Störungen und Serviceanfragen per Telefon, E-Mail und Ticketsystem.
• Diagnose und Behebung von Hard- und Softwareproblemen auf Desktops, Laptops und Peripheriegeräten.
• Installation, Konfiguration und Wartung von Hard- und Softwarekomponenten.
• Benutzerverwaltung und Rechtevergabe im Active Directory.
• Unterstützung bei der Administration von Microsoft Office 365 und gängigen Anwendungssoftware.
• Erstellung und Pflege von technischen Dokumentationen und Anleitungen für Anwender.
• Durchführung von Schulungen für neue Mitarbeiter im Umgang mit der IT-Infrastruktur.
• Überwachung von Systemen und Netzwerken auf Auffälligkeiten und Störungen.
• Mitarbeit bei IT-Projekten, z.B. Rollouts oder Upgrades.
• Sicherstellung der Einhaltung von IT-Sicherheitsrichtlinien.

Ihr Profil:

• Abgeschlossene Ausbildung im IT-Bereich (z.B. Fachinformatiker für Systemintegration) oder vergleichbare Qualifikation.
• Erste Berufserfahrung im IT-Support oder Helpdesk-Umfeld.
• Gute Kenntnisse in der Administration von Windows Betriebssystemen und gängiger Office-Anwendungen.
• Erfahrung mit Active Directory und der Benutzerverwaltung.
• Grundlegende Kenntnisse in Netzwerktechnologien (TCP/IP, DNS, DHCP).
• Hohe Serviceorientierung und ausgeprägte Kommunikationsfähigkeit.
• Analytisches Denkvermögen und systematische Lösungsfindung.
• Teamfähigkeit und Belastbarkeit, besonders in stressigen Situationen.
• Deutschkenntnisse auf muttersprachlichem Niveau.
• Eigeninitiative und Bereitschaft, sich kontinuierlich weiterzubilden.

Wir bieten Ihnen eine interessante und abwechslungsreiche Tätigkeit in einem stabilen Unternehmen mit modernen Arbeitsplätzen. Sie erhalten die Möglichkeit, Ihre Expertise einzubringen und sich fachlich weiterzuentwickeln. Wenn Sie gerne im direkten Kontakt mit Menschen arbeiten und technische Herausforderungen mit Leidenschaft angehen, freuen wir uns auf Ihre Bewerbung.

Unser Mandant, ein dynamisches Dienstleistungsunternehmen, sucht einen engagierten und kundenorientierten IT-Support Spezialisten zur Verstärkung seines Teams in Wuppertal . Sie sind die erste Anlaufstelle für unsere Mitarbeiter bei technischen Problemen und sorgen für einen reibungslosen IT-Betrieb. Ihre Aufgaben umfassen:

• Annahme, Analyse und Behebung von Störungen im 1st und 2nd Level Support per Telefon, E-Mail und Ticketsystem
• Installation, Konfiguration und Wartung von Hard- und Software (PCs, Laptops, Drucker, Mobilgeräte)
• Benutzerverwaltung und Rechtevergabe im Active Directory
• Unterstützung der Anwender bei Fragen zu Standardanwendungen (MS Office, E-Mail, Browser)
• Fehlerbehebung im Netzwerkumfeld (LAN/WLAN, VPN)
• Dokumentation von IT-Lösungen und Erstellung von Anwender-FAQs
• Mitarbeit bei IT-Projekten und Rollouts
• Beschaffung und Verwaltung von IT-Equipment
• Sicherstellung der Einhaltung von IT-Sicherheitsrichtlinien

Sie verfügen über eine abgeschlossene Ausbildung im IT-Bereich (z.B. Fachinformatiker für Systemintegration oder Anwendungsentwicklung) oder vergleichbare praktische Erfahrung. Erste Berufserfahrung im IT-Support ist wünschenswert. Fundierte Kenntnisse im Umgang mit Windows Betriebssystemen und MS Office sind unerlässlich. Kenntnisse in der Netzwerktechnik (TCP/IP, DNS, DHCP) und im Active Directory sind von Vorteil. Sie zeichnen sich durch eine hohe Serviceorientierung, Geduld und eine strukturierte Arbeitsweise aus. Auch in stressigen Situationen bewahren Sie Ruhe und finden lösungsorientierte Ansätze. Ausgeprägte Kommunikationsfähigkeiten in Deutsch sind ein Muss. Da wir flexible Arbeitsmodelle unterstützen, bieten wir die Möglichkeit, diese Position teilweise remote auszuüben. Unser Mandant bietet eine abwechslungsreiche Tätigkeit in einem motivierten Team, Weiterbildungsmöglichkeiten und ein attraktives Gehaltspaket. Wenn Sie technisch versiert sind, gerne Menschen helfen und Teil eines wachsenden Unternehmens werden möchten, dann freuen wir uns auf Ihre Bewerbung.

Wir suchen zuverlässige und hilfsbereite IT-Experten, die über ein gutes technisches Verständnis verfügen und Probleme schnell und effizient lösen können. Ihre Fähigkeit, technische Sachverhalte verständlich zu erklären, ist entscheidend.

**Responsibilities & Qualifications**
**R** **ESPONSIBILITIES**
+ This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training.
+ Functions may include diagnosing and resolving problems in response to customer reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices.
+ May be required to support DLA's eProcurement system(s)
**REQUIRED QUALIFICATIONS**
+ Active Secret clearance with IT-I sensitivity
+ One of the following active IAT II or higher certifications:
+ Security+ CE
+ CASP+ CE
+ CCNA Security
+ CySA+ GICSP
+ GSEC
+ SSCP
+ CCNP Security
+ CISA
+ CISSP (or Associate)
+ GCED
+ GCIH
+ Computing Environment: DLA CE Cert IA Role/Function:
+ Server Admin M and Domain Admin Z (Cloud or Microsoft Operating System per DLA Approved CE)
+ AWS CSA Associate
+ AWS CSA Professional
+ AWS CS Specialty
+ AWS CSO Admin Associate
+ MCITP EA
+ MCSA: WS2012 & WS2016
+ MCSE: WS2012 & WS2016
+ MCA:DS
+ MCA: MS Windows Server Directory, GCDA, GCWN, MC: Azure AA
+ Technical Expert Status Accreditation (TESA) requirement for Germany; Bachelor and (3) years of specialized experience, Associate or Major Certificate and (7) years of specialized experience or High School and (11) years of specialized experience.
**Overview**
We are seeking an IT Support Specialist to join our team supporting DLA EWASS in Kaiserslautern, Germany.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Kaiserslautern, Germany
+ Type of environment: Office (80% telework)
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: at least 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
+ US Citizen
+ Active Secret Clearance
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
**Job Locations** _DE-Kaiserslautern_
**ID** _ _
**Category** _Technical Support/Help Desk_
**Type** _Regular Full-Time_

IT Support Engineer*
In der Administration behalten wir stets den Überblick über die vielen verschiedenen Schnittstellen, die hier zusammenlaufen. Dabei unterstützen wir uns gegenseitig in fachlich und persönlich herausfordernden Situationen. Werden Sie jetzt Teil unseres Teams.

Daran werden Sie wachsen:

• Betreuung der IT-Anwender an den Standorten in der Region München
• Lifecycle-Management von Hard- und Software
• Betreuung der lokalen IT-Infrastruktur
• Support für IT-Anwender im Rahmen des weltweiten EDAG Service Desk
• Annahme, Bearbeitung und Lösung von Incidents und Service Requests
• Beurteilung und Vorqualifizierung von Tickets für das IT Back End
• Unterstützung der IT-Anwender im Umgang mit den IT-Systemen und -Anwendungen

Damit bringen Sie uns voran:

• IT-Abschluss als Fachinformatiker oder eine vergleichbare Ausbildung, idealerweise mit erster Berufserfahrung
• Erfahrungen mit Standard-IT-Tools für Betrieb und Support (z.B. Outlook, Office, SAP, Active Directory, etc.) wünschenswert
• Verhandlungssichere Deutschkenntnisse sowie fließende Englischkenntnisse in Wort und Schrift, inkl. technischem Vokabular
• Hohe Serviceorientierung, gute Kommunikationsfähigkeit, freundliches und professionelles Auftreten
• Flexibilität sowie eine lösungsorientierte Arbeitsweise

Deine Benefits:

Weiterentwicklung

Hybrides Arbeiten*

Ticket Plus Karte

Gesundheitsmanagement

Flexible Arbeitszeiten

Betriebliche Altersvorsorge