49.331 Jobs für Manager in Deutschland

• Leitung und Koordination von operativen Prozessen im gesamten Unternehmen.
• Entwicklung und Implementierung von Strategien zur Effizienzsteigerung und Kostenoptimierung.
• Überwachung von Leistungsindikatoren (KPIs) und Erstellung von Berichten für die Geschäftsleitung.
• Management von Ressourcen, einschließlich Personal, Budget und Ausrüstung.
• Identifizierung von Verbesserungspotenzialen in Abläufen und Implementierung von Lösungen.
• Sicherstellung der Einhaltung von Qualitätsstandards und regulatorischen Anforderungen.
• Förderung einer Kultur der kontinuierlichen Verbesserung und Innovation.
• Schulung und Weiterentwicklung von Mitarbeitern im operativen Bereich.
• Zusammenarbeit mit anderen Abteilungen, um operative Ziele zu erreichen.
• Risikomanagement und Entwicklung von Notfallplänen.

• Abgeschlossenes Studium (z.B. BWL, Ingenieurwesen) oder vergleichbare Qualifikation.
• Mehrjährige Berufserfahrung im operativen Management, idealerweise in einem vergleichbaren Sektor.
• Nachgewiesene Erfolge in der Prozessoptimierung und im Projektmanagement.
• Ausgeprägte Führungs- und Kommunikationsfähigkeiten.
• Starke analytische Fähigkeiten und strategisches Denken.
• Erfahrung im Budgetmanagement und in der Ressourcenplanung.
• Kenntnisse relevanter Software und Tools für das operative Management.
• Fähigkeit, sowohl im Team als auch eigenverantwortlich zu arbeiten.
• Sehr gute Deutschkenntnisse in Wort und Schrift; gute Englischkenntnisse sind wünschenswert.

• Überwachung und Optimierung der täglichen Betriebsaktivitäten zur Steigerung der Effizienz und Produktivität.
• Entwicklung und Implementierung von Strategien zur Verbesserung von Prozessen und Systemen.
• Management und Koordination der Teams in den Bereichen Logistik, Produktion oder Dienstleistungserbringung.
• Budgetplanung und -kontrolle für den operativen Bereich sowie Identifizierung von Kosteneinsparungspotenzialen.
• Sicherstellung der Einhaltung gesetzlicher Vorschriften, Sicherheitsstandards und Qualitätsrichtlinien.
• Aufbau und Pflege von Beziehungen zu Lieferanten und externen Partnern.
• Analyse von Leistungsdaten und Erstellung von Berichten für die Geschäftsleitung.
• Implementierung von Best Practices und kontinuierlichen Verbesserungsprozessen (KVP).
• Personalmanagement, einschließlich Rekrutierung, Schulung und Leistungsbeurteilung der Mitarbeiter.
• Krisenmanagement und Entwicklung von Notfallplänen zur Sicherstellung der Geschäftsfortführung.

• Abgeschlossenes Studium, idealerweise im Bereich Betriebswirtschaft, Ingenieurwesen oder einer verwandten Disziplin, oder eine vergleichbare Ausbildung mit relevanter Berufserfahrung.
• Mehrjährige Berufserfahrung im operativen Management, Supply Chain Management oder in einer vergleichbaren Führungsposition.
• Nachweisbare Erfolge in der Prozessoptimierung und im Projektmanagement.
• Ausgeprägte analytische und strategische Denkweise.
• Exzellente Führungs- und Kommunikationsfähigkeiten.
• Erfahrung im Umgang mit ERP-Systemen und operativen Management-Tools.
• Starke Problemlösungsfähigkeiten und eine ergebnisorientierte Arbeitsweise.
• Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift.
• Belastbarkeit und die Fähigkeit, in einem schnelllebigen Umfeld erfolgreich zu agieren.
• Bereitschaft zur Arbeit am Standort **Bremen, Bremen, DE** mit täglicher Präsenz.

• Planung, Organisation und Überwachung aller operativen Abläufe im Catering.
• Personalmanagement: Einstellung, Schulung und Führung der operativen Teams.
• Sicherstellung der Einhaltung von Qualitäts-, Hygiene- und Sicherheitsstandards (HACCP).
• Optimierung von Lagerhaltung, Warenfluss und Lieferketten.
• Budgetverwaltung und Kostenkontrolle für den operativen Bereich.
• Koordination mit Küche, Service und Logistik für eine reibungslose Auftragsabwicklung.
• Entwicklung und Implementierung von Effizienzsteigerungsmaßnahmen.
• Management von Lieferantenbeziehungen und Beschaffungsprozessen.
• Kundenfeedback analysieren und zur Prozessoptimierung nutzen.

• Abgeschlossene Ausbildung oder Studium, vorzugsweise im Bereich Hotel-/Gastronomiemanagement, BWL oder Logistik.
• Mindestens 3-5 Jahre Berufserfahrung im operativen Management, idealerweise in der Catering- oder Gastronomiebranche.
• Nachgewiesene Erfolge in der Prozessoptimierung und Effizienzsteigerung.
• Starke Führungsqualitäten und Erfahrung in der Personalführung.
• Ausgeprägte organisatorische Fähigkeiten und Detailgenauigkeit.
• Sehr gute Kenntnisse relevanter Hygienevorschriften (HACCP).
• Problemlösungskompetenz und die Fähigkeit, auch in stressigen Situationen einen kühlen Kopf zu bewahren.
• Sehr gute Kommunikationsfähigkeiten in Deutsch.
• Teamfähigkeit und eine proaktive Arbeitsweise.
• Erfahrung mit Warenwirtschaftssystemen ist von Vorteil.

• Überwachung und Steuerung aller operativen Abläufe, von der Planung bis zur Ausführung.
• Entwicklung und Umsetzung von Strategien zur Effizienzsteigerung und Kostensenkung.
• Management des operativen Teams, einschließlich Personalplanung, Leistungskontrolle und Entwicklung.
• Sicherstellung der Einhaltung von Qualitätsstandards und regulatorischen Anforderungen.
• Optimierung von Lieferketten, Lagerhaltung und Logistikprozessen.
• Analyse operativer Daten zur Identifizierung von Verbesserungspotenzialen und zur Berichterstattung an das Management.
• Implementierung von Best Practices und neuen Technologien zur Steigerung der operativen Leistungsfähigkeit.
• Risikomanagement und Entwicklung von Notfallplänen.
• Förderung einer positiven und produktiven Arbeitskultur.
• Zusammenarbeit mit anderen Abteilungsleitern zur Erreichung gemeinsamer Unternehmensziele.

• Abgeschlossenes Studium im Bereich Betriebswirtschaft, Ingenieurwesen oder einem verwandten Fachgebiet; ein MBA ist von Vorteil.
• Nachweisliche mehrjährige Berufserfahrung im operativen Management, idealerweise in einer ähnlichen Branche.
• Ausgeprägte Führungsqualitäten und Erfahrung in der Leitung von Teams.
• Tiefgreifendes Verständnis von operativen Prozessen, Supply Chain Management und Qualitätsmanagement.
• Starke analytische Fähigkeiten und Problemlösungskompetenz.
• Sehr gute Kenntnisse in Projektmanagementmethoden.
• Ausgezeichnete Kommunikations- und zwischenmenschliche Fähigkeiten.
• Erfahrung mit ERP-Systemen und operativer Software.
• Fließende Deutsch- und gute Englischkenntnisse.

About us

Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships.

CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work.

About the role

The Operations Manager is accountable for overseeing daily call centre operations to ensure service performance targets and contractual SLAs are consistently met. The role is responsible for workforce scheduling, performance monitoring, process implementation, and ensuring compliance with company policies and labour regulations.

In addition, the Operations Manager acts as the primary escalation point for operational issues, prepares regular performance reports, and provides coaching and supervision to maintain a motivated and high-performing team. This position plays a key role in driving operational efficiency, service quality and client satisfaction.

Key responsibilities include:

• Oversee daily operations, ensuring performance targets and SLAs are consistently achieved
• Monitor and analyse call centre performance data (e.g., call volume, handling time, agent productivity, service level) to identify trends, risks, and opportunities for improvement
• Prepare and present regular performance reports and analysis
• Own workforce scheduling to ensure optimal staffing coverage across shifts in line with business demand
• Lead the implementation of new processes, tools, and projects to enhance operational efficiency and service quality
• Work closely with Team Leads to set achievable performance goals for agents, ensuring alignment with overall call centre objectives
• Act as the primary escalation point for operational issues, ensuring prompt and effective resolution
• Ensure compliance with company policies, procedures, and applicable labour laws and regulations
• Coach, mentor, and supervise staff to foster a high-performing, motivated, and engaged workforce
• Conduct regular audits of employee records to ensure compliance with internal policies and external regulations
• Serve as the point of contact for compliance-related inquiries and manage any audits or inspections
• Drive a culture of continuous improvement, learning, and accountability across the team
• Prepare and process monthly payroll for call centre agents, ensuring accuracy and adherence to company policies and relevant labour laws
• Gather and verify payroll information, including hours worked, overtime, bonuses, and deductions, to ensure accurate payroll processing
• Prepare payroll reports and summaries for management review, providing insights and analysis as needed
• Ensure all operational processes are clearly documented and regularly updated in systems such as Asana and the Agent Guide
• Coordinate agent recruitment activities according to operational needs and hiring forecasts – together with Team Leads

We are looking for:

• Proven experience in call centre or service delivery management
• Strong analytical skills with the ability to interpret performance data and drive insights
• Excellent leadership and people management skills, with a track record of motivating and developing teams
• Strong problem-solving and decision-making abilities
• Exceptional communication and stakeholder management skills
• Solid knowledge of workforce planning, scheduling, and labour regulations
• Experience with process improvement and project implementation
• Proficiency in tools such as Asana (or similar task/project management software)

In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued.

View our candidate privacy policy here - Group Global Privacy Policy

Are you passionate about leading operations and making a positive impact on health and wellness? Join Coral Club , an innovative company that’s been at the forefront of promoting healthy living since 1998. With roots in Toronto, we’ve grown into a global movement, offering products designed to improve well-being. Now, we're expanding in Berlin and looking for a dedicated Operations Manager to steer our growth in Berlin, Germany.

Why Join Coral Club?

Coral Club is a pioneer in the health industry, renowned for our high-quality, research-driven products. Our mission is simple but powerful: to enhance people's health and help them achieve a balanced lifestyle. Joining us means being part of a forward-thinking team that’s transforming lives globally.

Key Responsibilities:

• Process Optimization: Streamline logistics, enhance operations at distribution centers, and advance process automation.
• Coordination: Improve workflows between the contact center and distribution centers.
• Certification Management: Ensure products are properly certified and compliant with regulations.
• Inventory Supervision: Monitor product flow across sales points and manage inventory.
• Office Administration: Handle operational aspects of office management.
• Event Logistics: Coordinate regional events with sales points.
• E-Commerce Coordination: Synchronize and manage projects related to the online store.
• Courier Management: Oversee quality control, implement new solutions, and drive automation for efficiency.
• Reporting: Drive digitalization efforts across all operational areas to enhance infrastructure and reporting.

Requirements:

• Minimum of 5 years of experience in a leadership role.
• Proven track record in logistics and process improvement.
• Strong communication skills and a high sense of personal responsibility.
• Proficiency in Russian and German (В2 level or higher).
• Valid Category B driving license (car).

What We Offer:

• A chance to shape the future of a fast-growing, health-focused company.
• Opportunities for professional growth and development.
• A vibrant work environment in the heart of Berlin.
• Competitive salary.

We are looking for an Operations Manager to join us as soon as possible at our office in Miami . As an Operations Manager , you will take responsibility for a customer service & sales project for one of our well-known clients, overseeing both operational and process-related aspects. You will lead up to 5 Team Leads , each managing up to 25 independently contracted agents who report directly to them.

This role offers a unique opportunity to establish and lead a new sales team for one of our clients in the vacation rental industry. You will play a key role in building the team for an industry-leader from the ground up—shaping the strategy, defining processes, and driving performance to achieve ambitious growth targets. Working closely with senior leadership, you will have the chance to make a direct impact on yoummdays expansion into the U.S. market, while developing and motivating a high-performing team that delivers exceptional results.

• Project Management & Account Management: You act as the primary point of contact for our clients, implement their specific requirements into our processes, and ensure high-quality execution in close coordination with your reporting Team Leads.
• Leadership & Coaching: You empower and coach your remote customer care team leads to act independently while inspiring them to motivate their teams to peak performance—always with the goal of maximizing customer satisfaction and sales performance.
• Analytical Mindset: You analyze all relevant KPIs of your project, quickly identify areas for improvement, and proactively drive timely optimizations.
• Stakeholder Management: You coordinate all internal and external stakeholders to ensure seamless processes and positive outcomes. You proactively drive process improvements and collaborate closely with the operations management team.

• Education & Experience: You have a completed professional qualification and bring solid experience in sales management, project management and team leadership, ideally in a contact center or customer service environment.
• Sales Leadership: You have a proven track record in building, leading, and motivating high-performing sales teams. You excel at setting clear targets, monitoring KPIs, and driving revenue growth while maintaining customer satisfaction.
• Language Skills & Client Needs: You understand the needs of our clients, communicate confidently at eye level, and know how to manage projects efficiently. You speak fluent English, being comfortable communicating in Spanish is a plus.
• Motivating and convincing: As a communication expert, you can inspire and motivate people through persuasion, energy, and expertise—even in a remote work environment.
• Results-Oriented: You combine a strong commitment to quality with a sharp focus on achieving sales results. You work in a structured manner, and can adapt flexibly to fast-changing situations.
• Confident Presence: You have a confident and self-assured presence, enjoy working in cross functional and intercultural teams, and bring a good sense of humor.

• Your Benefits: We believe great work deserves great benefits. Enjoy a generous number of paid time off (PTO) days to recharge and unwind, medical, dental, vision insurance plus a company contribution to your 401(k) plan to help secure your future.
• Your Footprint: A role in a profitable company where you have the freedom and trust to shape its future while working with us on the "future of work."
• Our Values: We pride ourselves on an open, authentic culture and a strong, dynamic, and humorous team that looks forward to making bold decisions and exploring new paths together to drive sustainable success.
• Your Opportunity: From day one, you will have the chance to take on responsibility, drive innovation, and grow both the company and yourself alongside a team of experts. yoummday is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other legally protected status.

At TechBiz Global, we’re more than just a recruitment and software development company — we’re aGerman based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries.

We are now looking for a Operations Manager to join our dynamic internal team. If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we’d love to hear from you.

We are seeking a detail-oriented and proactive Operations Manager with at least 2 years of experience to oversee and improve daily business operations. The ideal candidate will have strong organizational skills, experience in process optimization, and the ability to work cross-functionally with various teams. While fluency in English is essential, German language skills are considered a valuable asset .

• Oversee daily operations to ensure smooth workflow across departments

• Analyze processes and implement improvements to enhance efficiency

• Manage budgets, reports, and internal documentation

• Coordinate with HR, Finance, and other departments to support company goals

• Monitor KPIs and operational performance, providing insights and solutions

• Ensure compliance with company policies and regulatory standards

• Support the onboarding and training of new employees

• Assist leadership with strategic planning and execution

• Minimum 2 years of proven experience in operations, administration, or project coordination

• Bachelor’s degree in Business Administration, Management, or related field

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal abilities

• Proficient in MS Office and project management tools

• Ability to multitask and thrive in a fast-paced environment

• German language skills are a plus (nice to have), but not mandatory.

• Competitive salary package

• Professional development opportunities

• Collaborative and growth-focused work environment